These Terms and Conditions (Terms) govern your use of this Site, as well as Clean Mind Clean Soul’s products and services, and form a binding contractual agreement between you and us. It is the Client's responsibility to read this document in its entirety and agrees to all terms when using Our services.
These Terms are important and you should ensure that you read them carefully and contact Susan Emory at firstname.lastname@example.org, if you have any questions before purchasing our products or engaging our services.
NAPO® Codes of Ethics
Clean Mind Clean Soul abides by the Code of Ethics of NAPO®. For the full document visit https://cleanmindcleansoul.com/ethics .
Payment for Organizing Services & Supplies
This Agreement is for organizing services only, which may be conducted on site or virtually, depending on the needs of Client. Organizing services do not include the cost of supplies or products that may be used to complete the project (e.g., closet shelving, file folders, containers, etc.). Client is responsible to purchase and/or provide all organizing products.
Donation of Client’s Property
Client will make all decisions regarding donation of property. Clean Mind Clean Soul and Client will coordinate pick up by preferred charity organization of items to be donated during the session, and Client will not hold Clean Mind Clean Soul liable for those items. Client acknowledges that he or she is responsible for itemizing and valuing such donations for tax purposes.
Disposal of Client’s Property
All materials selected for destruction and shredding will be approved by Client and Client will not hold Clean Mind Clean Soul liable for those items. If Client has a preferred disposal partner, Clean Mind Clean Soul will work with them to ensure that materials are disposed of appropriately. For Photo Organizing Services, Client acknowledges that Clean Mind Clean Soul uses its discretion to delete photos that are of extremely poor quality, as well as duplicates.
Good Faith Estimate
Clean Mind Clean Soul will make every effort to complete the project within the estimated time period. However, the actual time needed may vary depending on the circumstances, including the Client’s ability to quickly make decisions and fully participate in the organizing process. Client is responsible for payment of services exceeding estimated time.
If the client resides 60 or more miles round-trip from Clean Mind Clean Soul's location, a travel fee of $50 will apply.
Payment is due at the end of each organizing session for the hours covered in that session, unless otherwise agreed. Payment may be made by money order, cash, Venmo, Zelle or check. Client is fully responsible for any bank charges incurred by Clean Mind Clean Soul due to insufficient account funds. Upon request, Clean Mind Clean Soul will provide an end of year statement for tax return purposes.
The Organizer is not an expert on the valuation of household or business items, and can’t be held liable if something is donated that is later determined to be valuable.
The Organizer is not an accountant, certified therapist, attorney and will make referrals when appropriate. When in doubt, please consult a professional.
In addition, the Organizer will NOT work with the following items, and these should be removed prior to the organizing session starting: Cash over $200; jewelry including precious or semi-precious stones, medications, stocks, bonds, coin, stamp or other high-value collections; precious or semi-precious metals, checks and uncashed checks, firearms or ammunitions, fireworks or any other explosives.
Cancellation of a scheduled session must be done at least 24 hours in advance (except in the event of an emergency) and must be done by phone, text or email. Clean Mind Clean Soul will then reschedule your session for a mutually convenient date and time. If not cancelled at least 24 hours in advance, Client may be charged a $100 cancellation fee . If Client has a purchased a package, the session will be forfeited.
The Organizer will wait 15 minutes at Client's home or office. Should Client not show or contact Organizer, this shall be considered a no show and Client will be charged for the full session. Clean Mind Clean Soul respects your time and we ask this consideration to be returned.
Clean Mind Clean Soul values the trust of its clients and, accordingly, agrees to maintain the confidentiality of all information about the client learned through the performance of services. Therefore, Clean Mind Clean Soul agrees only to release information with the consent of its clients, except as federal, state, or local law, rule, or regulation requires disclosure or release of such files or information, or if such files or information are lawfully subpoenaed. Clean Mind Clean Soul will also not divulge that Client is in fact a client, as a courtesy for Client’s privacy, unless Client gives permission. Client may, however, feel free to tell others that he or she is working with Clean Mind Clean Soul. All of the clients listed on our website have granted permission to list them as a client or have submitted a testimonial for Clean Mind Clean Soul to use in the marketing of its business and services. Testimonials posted on Yelp, Facebook and any other social media platform gives Clean Mind Clean Soul permission to share on our website.
Handling Client’s Financial Property or Transactions
Clean Mind Clean Soul will not handle any financial property or financial transactions.
Parameters of Relationship
Clean Mind Clean Soul is not qualified to provide legal, tax, accounting or financial advice, and the information provided to you by Clean Mind Clean Soul is not intended as such. Client should refer all legal, tax, accounting, and financially related inquiries to appropriately qualified professionals.
Assignment of Team Members/Employees
Clean Mind Clean Soul is using a team organizing model and uses its expertise and experience to determine which team members are the best match for each client project. Client acknowledges and agrees that Clean Mind Clean Soul has the discretion to make such work assignments.
Substitution of Associate Organizer
Clean Mind Clean Soul will make every effort to ensure that Susan Emory serves as Organizer for Client's project. However, in the event that Susan Emory is unable to perform the obligations under this Agreement as a result of an act outside her control (a "force majeure"), Clean Mind Clean Soul will appoint a qualified NAPO® Associate Organizer to fulfill the obligations under this Agreement. Such substitution of a NAPO® Associate Organizer shall not constitute lack of performance by Clean Mind Clean Soul.
Referral to Vendors
When appropriate to the Client project or when requested by Client, Clean Mind Clean Soul may make referrals to vendors that it is familiar with, has had a good referral relationship with, and that other clients have been satisfied with. Referrals to vendors are provided as a courtesy. Client retains the discretion and makes the final decision whether to hire a preferred vendor and agrees that it is his or her responsibility to investigate them first. Clean Mind Clean Soul asserts that it does not receive a commission for the referral, or if it does, it has fully disclosed such affiliate program to Client. Clean Mind Clean Soul is not liable or responsible for the work that any subcontractor does for Client, the fees set, or collection of payment. The terms and fees are set up between the Client and the subcontractor exclusively.
Status of Clean Mind Clean Soul
The parties acknowledge and agree that Clean Mind Clean Soul and its team members are being retained as an independent contractor and that nothing in this Agreement shall be deemed to constitute an employment relationship, partnership, joint venture, or other business relationship between the parties. Clean Mind Clean Soul carries a general liability insurance policy with Philadelphia Insurance Companies which includes errors and omissions coverage.
“Before & After” Photo Release
Client grants permission to Clean Mind Clean Soul to take before and after photos, as well as acknowledges that Clean Mind Clean Soul owns such photos and may use them for marketing/publicity purposes. Clean Mind Clean Soul agrees not to use client’s name or location in connection with public release of photos unless Client gives written permission.
Photo and Video Images Release
As part of the digital photo organizing process, Clean Mind Clean Soul will copy Client’s digital photo collection to an external hard drive (EHD). Client agrees during the life of the project to maintain the originals and not destroy them in case of an accidental or inadvertent destruction of the EHD. Client grants permission to Clean Mind Clean Soul to borrow their digital photo collection for the duration of the organizing process.For printed photo organizing projects and any other multimedia materials (movie film, videotapes, slides, negatives, etc.), Clean Mind Clean Soul will use the highest standard of care in handling, storing and organizing Client’s photos knowing that they are often the only copy available. This includes handling with white gloves when necessary and storing them in a climate-controlled environment. This standard of care extends to any outside vendors that may handle Client’s photo or video image(s).Client agrees to release Clean Mind Clean Soul of any liability in the event any of these originals are destroyed or suffer damage.
Termination of Agreement
This Agreement shall be effective on the date signed and shall continue until terminated by the parties. If the Client terminates this agreement for any reason before the scheduled completion date, the Client will reimburse Clean Mind Clean Soul for all outstanding payments and out-of-pocket expenses.
This Agreement contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written. Should there be any Agreement aside from this one, it must be in writing as an addendum and signed by both parties.
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable.
Governing State Law and Use of Alternative Dispute Resolution
The laws of the State of New York shall govern this Agreement, and the parties agree that if a dispute should arise, they will make best efforts to settle the matter amicably without resort to legal action. If the parties do not reach settlement, they will submit the matter to a mediator or arbitrator for alternative dispute resolution. As a last resort, the parties agree that if court intervention is necessary, the venue selected will be Suffolk County or Nassau County, in the state of New York.